Tamworth Borough Council are committed to making our services accessible to all users. We are continuing to make this website as accessible as possible.

The AbilityNet website provides comprehensive information on website accessibility help and has advice on making your device easier to use if you have a disability. This includes how to adjust type size, colour contrast and how to make your computer speak text aloud. Please see the Digital Unite website for an extensive collection of free learning guides about using modern technology.

Alternative formats and languages

Do you need to talk to us in language other than English? Do you need information in an alternative format such as large print or audio? If you need information in another format or need to talk to with us, or contact us in another way then please phone us on 01827 709709 or email us at, we have all of your needs covered, please, just ask.

Accessibility statement for

This accessibility statement applies to

This website is run by Tamworth Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some PDF documents are not fully accessible to screen reader software

Feedback and contact information

Tell us if you need information in a different format.

In your message, include:

  • the web address (URL) of the content
  • your email address and name
  • the format you need - for example, plain text, braille, BSL, large print or audio CD

Please phone us on 01827 709709 or email us at

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Tamworth Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Content that’s not within the scope of the accessibility regulations.

PDFs and other documents

Some of the documents on our website do not meet accessibility guidelines. 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix any of the historical Local Plan documents.

You can request any document that we produce in an alternative format - details at the top of this page.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

Siteimprove automated testing runs every 5 days on this website to alert us to most issues. Where practical, we are replacing documents with HTML pages and regular testing will be scheduled. 

Preparation of this accessibility statement

This statement was prepared on 1 July 2020. It was reviewed on 23 December 2022 and again on 31 March 2024.

This website was last tested on 20 April 2024. The test was carried out using software called SiteImprove on every page of our website with a result of 100% for AA accessibility and on 31 March 2024 by Tamworth Borough Council using Axe on the ten most popular webpages (as the majority of our website traffic goes to the top 10 pages) plus a random sample. You can view the SiteImprove test results here.