Our waste services are jointly operated with Lichfield District Council. 

Find out when your bins will be emptied using the online bin calendar

If your bin has been missed, please report it by the end of the next working day after it was due to be emptied. If the crew have not reported an issue with your bin, we will return within 3 working days to empty it. If an issue has been reported, one of our colleagues will advise you at the time of your call or when responding to your enquiry. If there is an issue, or you have forgotten to put your bin out again, please accept our apologies but we will not be able to return and your bin will not be emptied until the next scheduled collection day.To report a missed bin, you can fill our online form in here or telephone 0345 002 0022. (This number is charged at the local rate if calling from a landline. It can cost more if calling from a mobile phone.) 

Please make sure your bins are presented at the edge of your property, next to the adopted highway by 7am on the day of collection.

Report a damaged or lost bin here. Please note there is now a £15 charge to replace lost or stolen black refuse bins only.