Your green bin

Our garden subscriptions for 2018 have now closed.

If you have already signed up to our 2018 garden waste service, you will continue to receive fortnightly collections of your garden waste until early December 2018.

We will open 2019 subscriptions on 29 October 2018, when you will be able to subscribe for collections between January 2019 – December 2019.

Subscriptions for 2019 collections cost £36 for each bin you would like emptied. If you are current garden waste customer we will send you an email or a letter to let you know subscriptions for 2019 are open.

If you signed up in 2018, but choose not to sign up for 2019, your collections will stop in December, regardless of when you signed up during 2018 – check your bin calendar to find out when your last collection will take place.

Thank you for being a garden waste customer in 2018 and we look forward to taking your order for 2019.

If you do not sign up to the scheme, your garden waste (green) bin will not be emptied. For more information please read the Garden Waste FAQs pageThere is no deadline for subscribing to this service, you can sign up part way through the year if you wish.

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What to put in your green bin

Leaves, weeds, tree and shrub prunings, grass and hedge cuttings, short branches and twigs, garden plants and vegetables.

We cannot collect: food waste, plastic bags or biodegradable liners, cardboard, paper, plant pots, pet waste, soil or turf, or large pieces of wood or branches as these are not easily compostable.

The waste we collect is turned into soil improver.

Please make sure your bin is at the kerbside from 7am on your collection day. Bins will not be emptied if they are heavy/overloaded.

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Missed, lost or damaged bins

To report a missed or damaged bin, you can fill in one of the online forms below or telephone 0345 002 0022 by the end of the next working day after it was due to be emptied. If the crew have not reported an issue with your bin, we will return within three working days to empty it. 

Our waste services are jointly operated with Lichfield District Council and you will be taken to to their website to report these issues.

Find out when your bins will be emptied using the online bin calendar at the top of the Bins and Recycling page