We want to know what you think about life in Tamworth and every year, we carry out consultation with you on issues such as litter, anti-social behaviour, local facilities, health, regeneration, housing and how your money is spent. This can be meetings, exhibitions, focus groups, questionnaire surveys and on-line forms.
Citizens Panel: This is a made up of local residents who we ask about local services. If you join, we will contact you three or four times a year with postal or online surveys to get your views. You may be invited to take part in a questionnaire, discussion groups or workshops. The results are then used to inform decisions about how we deliver our services.
Customer Access Survey
Tamworth Borough Council would like to know how its customers get in touch with the authority, how their needs are changing and what can be done to make customer service even better.
To find out more about the way customers and potential customers communicate, the authority is conducting a short survey, please click here if you would like to complete this.
The survey is part of a long-term project to change and improve the way that Tamworth Borough Council delivers its services, to meet the changing needs of its customers. The customer services strategy is under review and this will inform how the authority aims to develop and shape access to the Council’s customer services.
The survey is open until 12th May 2017.