Supported Accommodation

If you live in supported accommodation, your Housing Benefit payments won’t be classed as income when the Department for Work and Pensions calculate your Universal Credit award. This applies if you're living in one of the following types of accommodation, known as specified accommodation:

  • a resettlement place
  • accommodation where the accommodation provider or someone acting on their behalf provides you with care, support or supervision
  • accommodation you were admitted to in order to meet your need for care, support or supervision
  • temporary accommodation for people who’ve left home because of domestic violence
  • a hostel.

What is a resettlement place?

A resettlement place is a place in temporary accommodation if you haven’t got a settled way of life. The accommodation aims to help you lead a more settled way of life. The accommodation must have originally been funded through the resettlement grant from the government, although this grant is no longer available.

What is accommodation where the accommodation provider or someone acting on their behalf provides you with care support or supervision?

This means accommodation that one of the following organisations provides:

  • a non-metropolitan county council
  • a housing association
  • a registered charity
  • a voluntary organisation

The accommodation provider or someone acting on their behalf must also provide you with care, support or supervision.

Examples of these types of accommodation include sheltered housing, adapted housing for disabled people or a supported living complex for people with mental or learning disabilities, but not care homes.

What is accommodation you were admitted to in order to meet your need for care, support or supervision?

This means accommodation where you get care, support or supervision. You must have been admitted to the accommodation to get the care, support or supervision. It does not matter whether the accommodation provider, someone acting on their behalf, or someone else altogether provides the care, support or supervision.

One of the following organisations must provide your accommodation:

  • a county council in a county where there is a district council for each part of the county
  • a housing association
  • a registered charity
  • a voluntary organisation.

What is temporary accommodation for people who’ve left home because of domestic violence?

This is accommodation that meets the following conditions:

  • a local authority, housing association, registered charity, or voluntary organisation has provided you with it
  • they provided you with it because you left home as a result of domestic violence
  • it’s in a building or part of a building which is used or mainly used as temporary accommodation for people who’ve left home because of domestic violence.

For example, this includes a women's aid refuge for women suffering from domestic violence.

Domestic violence can be any incident or pattern of incidents of controlling behaviour, coercive behaviour, violence, or abuse. It includes physical, sexual, psychological, financial or emotional abuse.

You can be a victim of domestic violence regardless of whether you’re a man or a woman, and regardless of whether the person carrying out the violence is a man or a woman.

What is a hostel?

A hostel means accommodation that a local authority owns and manages. It must not be separate and self-contained, and food must be provided or there must be facilities so you can prepare your own food. You must also be getting care, support or supervision in the hostel.

If you're in a hostel that doesn't meet all these conditions, it may count as one of the other types of specified accommodation.