covid-19 adviceCoronavirus (COVID-19)
Check out the latest information and advice about Coronavirus (COVID-19)

Shop Safe

Follow this link to the Tamworth ShopSafe for Customers section

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Tamworth ShopSafe for Businesses

Helping businesses reopen safely in Tamworth
The Government has set out a timeline for retail to reopen. Outdoor markets and car showrooms were allowed to reopen from June 1, as long as they are able to meet the Covid-19 secure guidelines below to protect shoppers and workers. All other non-essential retail, including shops selling clothes, shoes, toys, furniture, books and electronics, plus tailors, auction houses, photography studious and indoor markets, were able to reopen from June 15.

From Saturday, July 4, the Prime Minister has announced that pubs, restaurants and hairdressers will be able to reopen, providing they adhere to COVID Secure guidelines. In order to begin restoring the arts and cultural sector, some leisure facilities and tourist attractions may also reopen, if they can do so safely – this includes outdoor gyms and playgrounds, cinemas, museums, galleries, theme parks and arcades, as well as libraries, social clubs, places of worship and community centres. 

Here’s further guidance about which businesses are allowed to open.

The Tamworth response
Tamworth Borough Council has been allocated £67,455 from the European Regional Development Fund to create a safe shopping environment for businesses, shoppers and residents in the town centre. The fund has strict criteria for how it can be spent.

For more information visit Reopening High Streets Safely.

In Tamworth, a new Town Centre Business Advisory Team has been set up to help assist in the safe reopening of Tamworth town centre. Led by Rob Holder, former manager of John Lewis Tamworth, the team will be on the ground, to help businesses implement safe working practices and create a safe shopping environment for visitors to the town centre.
To contact the team, please email

FREE Start-back PPE packs for micro-business
Staffordshire County Council is launching a PPE scheme for micro businesses who will be opening in the next couple of weeks and have no choice but to work in close proximity with other people. The scheme opens at 8.00am, 24 June via an online form on the County Council's website for applications. 

COVID-19 secure guidelines
Businesses will only be able to reopen if they have completed a risk assessment, in consultation with trade union representatives or workers, and are confident they are managing the risks. They must have taken the necessary steps to become Covid-19 secure in line with current Health and Safety legislation.

The Government has published new ‘Covid-19 secure’ guidelines to UK employers to help them get their businesses back up and running and workplaces operating as safely as possible. This includes 12 guides which provide more tailored advice on different types of workplace.

See below for specific guidance for:

Restaurants, bars, pubs and takeaway services

Shops and retail branches 

Hotel and guest accommodation

Visitors attractions

Close contact services including hairdressers

Food businesses

The Food Standards Agency has also prepared this useful reopening checklist for food businesses

Five steps to working safely
Practical actions for businesses to take are based on five steps to working safely.

  1. Carrying out a Covid-19 risk assessment in line with HSE guidance. You can use this HSE Covid-19 risk assessment template or this risk assessment template.
  2. Develop cleaning, handwashing and hygiene procedures.
  3. Help people to work from home
  4. Maintain 2m social distancing where possible
  5. Where 2m is not possible, take measures to manage transmission risk

Showing your business is Covid-secure
The Government has produced various posters and social media images to show your business is Covid-secure. You can download these and display in your windows to show you have followed Government guidance to protect staff and members of the public.Shield posterlink image

We have also produced some resources that you can download and print at the following links:

Webinars from BEIS
The Department of Business, Energy and Industrial Strategy has prepared a series of webinars on how to make a workplace coronavirus secure. These cover various workplaces including shops and branches, vehicles, construction and outdoor work, labs and research facilities, offices and contact centre, working in people’s homes, restaurants offering take away, factories and warehouses.

Business e-newsletter
If you'd like to receive regular business news updates from us via email, you can sign up to our business e-newsletter.

For further information about support available for businesses please check our Coronavirus Information for Businesses webpage.

Tamworth ShopSafe for Customers

We are working hard to create a safe environment for shoppers and visitors to Tamworth and look forward to welcoming you soon. Here is some key information to help you plan your visit safely:

New Shop Safe team
A specialist ‘shop safe’ town centre business advisory team has been appointed by Tamworth Borough Council to help support the safe reopening of the high street.

The team will work closely with businesses on the ground to make their premises safe in accordance with Covid guidelines, as well as looking at what wider adaptations might be needed around the town centre and larger neighbourhood retail areas. They will be wearing Shop Safe vests so please let them know if you have any concerns.

New Signage
Additional safety measures have been put in place around the town including clear signage, hand sanitising units, queue management and the monitoring of high footfall areas to help tackle issues as they arise. This will be particularly important on market days.

Please make sure you follow all necessary measures to keep yourself and others safe.

Tamworth Market has returned to the streets of the town centre from June 16 and will be open every Tuesday and Saturday with social distancing measures in place. The new-look market will be more spread out with additional steps have been taken by individual stall holders to minimise the spread of coronavirus.

There will be a reduced number of stalls to begin with as not all traders are returning immediately, but shoppers should still be able to find the majority of the market’s regulars, although they might be in different locations.

Ankerside Shopping Centre
Ankerside units are gradually re-opening and social distance measures are in place.

Toilet facilities are currently not open, however access will be made available for those in crisis. Full details of shop opening times can be found on their Facebook page.

Castle Grounds Toilets
The public toilets in the Castle Grounds have re-opened on a part-time basis from June 16. To begin with, the toilets and Changing Places facility will open for six hours per day on Tuesdays, Fridays, Saturdays and Sundays, to coincide with the town centre and Castle Grounds’ busiest days. The toilets will be staffed at all times to allow for continuous cleansing and queue management to minimise the risk of coronavirus spreading as much as possible.

The toilets will be open as follows:

  • Tuesdays: 9.30am-3.30pm
  • Fridays: 9.30am-3.30pm
  • Saturdays: 10am-4pm
  • Sundays: 10am-4pm.

Parking charges
Parking charges in all Tamworth Borough Council car parks are applicable again from June 15, coinciding with the wider reopening of town centres.

Payment can be made via online at, or call 01827 234567, or download the ‘Phone and Pay’ app or pay by CASH.

Free parking will continue for NHS staff members, health and social care workers and NHS volunteer responders in line with the Government initiative. Those eligible should be able to get passes from their employers which must be displayed in vehicles, or they can email us at For more information, visit the Government’s webpage on the Health Care and Volunteer Workers Parking Pass Scheme.