Housing Solutions Advice

Coronavirus: HOUSING SOLUTIONS

The customer service area at Tamworth Borough Council has now closed.

If you are homeless or at risk of being homeless please telephone 01827 709709 option 9 between 08.45am & 5.10pm, or in an emergency outside office hours please ring 01827 709709.

Alternatively you can email the Council at housingsolutions@tamworth.gov.uk and we will aim to respond the same working day.

You can fill in an online form here if you are homeless or at risk of being homeless today

If you are a Rough Sleeper please call free phone number: 08001830454

How to get in touch

Homelessness Advice 
Please contact us if you believe you are homeless or threatened with homelessness.
Email: Housingsolutions@tamworth.gov.uk Tel: 01827 709709 (press option 1 if it is out of hours)
Office opening hours: Monday, Tuesday and Thursday 8.45am - 5.10pm. Wednesday 10am - 5.10pm and Friday 8.45am - 5.05pm. 

Homeless in an emergency

You can fill in an online form here if you are homeless or at risk of being homeless today. If you are homeless and the council offices are closed, then you can contact the homelessness out of hours service on 01827 709709 and choose option 1. You should only use this service if you have nowhere to stay immediately. When you phone the officer will ask some questions and depending on your circumstances, may offer you accommodation. This could be outside of Tamworth. You will then be expected to attend the offices on the next working day for an assessment of your situation and to receive housing advice. 

Housing Advice 

Our Housing Solutions Advisor team can help with all manners of telephone enquiries about our services. 

Click here to apply for housing

Please complete each section in full and once submitted, email all supporting information to: housingsolutions@tamworth.gov.uk

If you would like any advice or assistance with completing the form please telephone 01827 709709.