Finding a home

Choice Based Letting:
Please read our Choice Based Letting FAQs here

Finding a Home logoAll our empty homes are advertised on the Finding a Home website. Existing tenants can also use our Finding a Home service to apply for a housing transfer or exchange.

Contact: Housing Solutions Team:
01827 709709 
Monday to Friday: 8.45am - 5.00pm


Useful links, forms and documents:

Applying to join the council’s housing register

If you wish to join the housing register, you will need to apply online at:

Please complete each section in full and once submitted, you will be directed to upload all of your supporting information enabling us to assess your application.

If you do not provide all of the evidence required, you will be give 28 days to provide it to us. If all of the information is not received after 28 days, then your application will be cancelled. There is not right of appeal at this stage.

Where all information has been provided, your application will be assessed within 14 days and if your are eligible to join the register, you will be issued with an application number which will allow you to place bids on available properties.

Some applicants will not meet either the eligibility or qualification criteria to apply for social housing in Tamworth for example;

  • If you have not lived in Tamworth for at the past 2 consecutive years at a settled address
  • If you have income that is above thresholds set and/ or have savings over £16,000
  • If you are a home owner
  • If you have no identifiable housing need
  • If you have breached a current or former tenancy agreement

You may not automatically qualify to join the housing register. The Policy summary provides more detailed useful information.

As from 1 January 2020 new rules came into effect for people’s EU  immigration status to access the housing register and renting a home.

  • New eligibility rules for EEA persons and their families apply during the period of grace applies between 1 January 2021 and 30 June 2021
  • Further changes in the rules apply after the 30 June 2021
  • EEA persons and their families should seek advice on their eligibility.

What happens next?

Once you submit your application, we’ll check all of the information that you  have given. We aim to contact you within 14 days to let you know whether your application has been accepted. If successful you will be advised by letter of your application number/ID, the size of the property you’re entitled to and how to bid for a home.

If you are unsuccessful, we will explain to you the reasons why and advise you of other housing options that you may want to consider.

What is choice-based letting?

  • Make your own decision about where and when you want to move.
  • See all our available empty properties - it's an open and fair system
  • We work with others organisations to prevent homelessness
  • We use trained mediators to return people home
  • We work with private landlords/housing associations to provide more available housing
  • Everyone can view the advertised properties but to place a bid applicants will need to create an account and log in. There are simple screen instructions to follow. Having an account will enable people to be able to manage their own bids; view bids made, make changes to these if they need to, delete bids if they change their mind and add new ones.