Privacy and Cookies
What it covers
This policy covers the treatment of personally identifiable
information that Tamworth Borough Council collects when you are in
the tamworth.gov.uk domain. Links within this domain to other web
sites are not covered by this policy.
Information collection and cookies
You can visit our site and use many of the services without telling
us who you are or giving us any personally identifiable
We do, however, use some cookies to monitor the
traffic to our website. These cookies do not store any
personal information. We use them to assist in improving
our website. You can read more about
Google Analytics Cookies
||This cookie is used to determine unique visitors to our site
and it is updated with each page view.
||This cookie is used to establish and continue a user session
with our site. Each time a user visits a different page on our
site, this cookie is updated to expire in 30 minutes, thus
continuing a single session for as long as user activity continues
within 30-minute intervals. This cookie expires when a user pauses
on a page on our site for longer than 30 minutes.
||This cookie operates in conjunction with the __utmb cookie to
determine whether or not to establish a new session for the user.
In particular, this cookie is not provided with an expiration date,
so it expires when the user exits the browser.
This cookie stores the type of referral used by the visitor to
reach our site, whether via a direct method, a referring link, a
website search, or a campaign such as an ad or an email link. It is
used to calculate search engine traffic, ad campaigns and page
navigation within our own site. The cookie is updated with each
page view to your site.
SOCITM Customer Satisfaction Survey cookies
||Indicates that a customer has accepted the survey and is either
in the process of completing it or has completed it. The customer
will not be asked to participate in this version of the survey
||Indicates that a customer has rejected the survey and will not
be invited to participate in this version of the survey again until
the cookie expires.
||Indicates that a customer should be excluded from an alternate
survey. This cookie is placed when the system processes the code to
invite a customer to participate in an alternate/additional survey
but detects the socitm_include_me(x) cookie while doing so and does
not present the alternate survey as a result.
Dependent on cookie present on device
More information about this survey and its cookies can be found
If you wish to restrict or block the cookies which are set by
any website, you can do this through your browser settings. The
Help function within your browser should tell you how.
Alternatively, visit www.aboutcookies.org which
contains information on how to do this. You will also find details
on how to delete cookies from your computer as well as more general
information. For information on how to do this on the browser of
your mobile phone you will need to refer to your handset
Tamworth Borough Council automatically receives and records
information on server logs from your browser. The Council only
monitors the IP addresses of visitors to assess which pages are the
most popular. These IP addresses are not linked to any personal
data so all visitors to our site remain anonymous.
Web access logs may be used to prevent security breaches, and to
ensure the integrity of the data on our servers. The logs are
Personal information will only be collected when you complete a
form or email Tamworth Borough Council. The purpose for collecting
your personal information will be made clear on the form.
Where you voluntarily choose to give us your personal details the
personal data you give to the Council will be used exclusively for
providing you with the information or service you have requested,
unless otherwise stated on the form.
Information Sharing and Disclosure
Tamworth Borough Council will not sell or rent your personally
identifiable information to anyone.
Tamworth Borough Council will only send personally identifiable
information about you to other organisations when we have your
consent. This is only necessary when we need to share your
information in order to provide the information or service
requested. We also may share your information in response to court
orders or other legal process.
Third Party Service Provider
The Council may have contracts with third parties, to help provide
online services. If we do, we will make sure that
- they are provided only with the information which they need to
carry out the service
- they agree not to use the information received from the
Council, for any purpose other than
- that specified by the Council, and
- they have proper systems in place to protect personal data and
aware that our policy may change with time. Any changes to this
policy will appear on this web page.
For further information regarding the Data Protection Act and your
rights under the Act please visit the Data Protection Pages.
Information Commissioner's Office
The Information Commissioner enforces and oversees the Data
Protection Act 1998 (DPA) and the Freedom of Information Act 2000
(FOI). The Information Commissioner’s Office acts as an independent
body. For further details visit the following website: www.ico.gov.uk