Contact Us Online
If you cannot find the answer to your questions or the Council
service you require on this website please contact our Customer
Services Team for further information on 01827
709709 or use the contact us
online form with your enquiry.
In the event of an emergency outside of office hours please
telephone 01827 709709 and follow the instructions
Comments and Complaints
Tamworth Borough Council is committed to providing best value and
the best possible level of service to its customers. We would like
to know what people think about our services. If you wish to either
make comments on our services, pass on a compliment or make a
complaint, then you can fill in a Tell Us form online or at any of our
If you have any suggestions, feedback
complaints or compliments please text TBCTELLUS followed by your
comment to 88020
If you are unhappy about the way you have been
dealt with by the Council you can, at any stage, refer your
complaint to the Local Government
Ombudsman who may decide to investigate the matter further.
However the Ombudsman may ask that the Council's procedures are
completed before carrying out his/her own investigation.
If you wish to make a complaint against a member of the Council
please see the Members Code of Conduct
page on the right.
The Council regularly publishes consultations for local residents,
business and visitors to get their opinions on a wide range of
issues. Details of past, present and future consultation activity
can be found on this site under the Council and Democracy Section
or by clicking on the 'Consultations' link on the right.
Do you need to talk to us in language
other than English? Do you need a letter in audio? Do you need to
read this website in large
If you need information or need to talk to
with us, or contact us in another way then please phone us on 01827
709709, email us at firstname.lastname@example.org or
call into see us at Marmion House, we have all of your needs
covered, please, just ask.