If you cannot find the answer to your questions or the Council service you require on this website please contact our Customer Services Team for further information on 01827 709709 or use the contact us online form with your enquiry.

In the event of an emergency outside of office hours please telephone 01827 709709 and follow the instructions given.

Comments and Complaints
Tamworth Borough Council is committed to providing best value and the best possible level of service to its customers. We would like to know what people think about our services. If you wish to either make comments on our services, pass on a compliment or make a complaint, then you can fill in a Tell Us form online or at any of our offices.

If you have any suggestions, feedback complaints or compliments please text TBCTELLUS followed by your comment to 88020

If you are unhappy about the way you have been dealt with by the Council you can, at any stage, refer your complaint to the Local Government Ombudsman who may decide to investigate the matter further. However the Ombudsman may ask that the Council's procedures are completed before carrying out his/her own investigation.

If you wish to make a complaint against a member of the Council please see the Members Code of Conduct page on the right.

Council Consultations
The Council regularly publishes consultations for local residents, business and visitors to get their opinions on a wide range of issues. Details of past, present and future consultation activity can be found on this site under the Council and Democracy Section or by clicking on the 'Consultations' link on the right.

Do you need to talk to us in language other than English? Do you need a letter in audio? Do you need to read this website in large text?

If you need information or need to talk to with us, or contact us in another way then please phone us on 01827 709709, email us at enquiries@tamworth.gov.uk or call into see us at Marmion House, we have all of your needs covered, please, just ask.