Family Mediation

Family mediation is a service offered by Tamworth Borough Council. The mediator acts as a “go-between” in order to resolve conflict within families, or between parent(s) and young person.  

The mediator is impartial.  Usually the mediator will meet firstly with one party and then the other, with no preference on which way round. The mediator will talk firstly to one party, then to the other, and then bring both parties together where discussion can take place to help resolve conflict and move forward. Sometimes the mediator will suggest a way of solving a problem to help to reach an agreement acceptable to both parties, but they will never tell either party what to do.

The ultimate goal of the mediator is to engage the family in conversation so that the young person feels happy to return home, or no longer wishes to leave.

Tamworth Turnaround Team

Turnaround is a multi agency team that offers support to family and children within Tamworth.

The team consists of Police and PCSO’s, Parent Support workers, children’s mental health team, Health professionals, housing advice, Street Wardens, the CAF co-ordinator for Tamworth and some staff from Staffordshire Young Peoples Support Service. (SYPSS).

The group meet bi-weekly and discuss all the young people that each of these professionals are working with the group can then offer support from their own service if appropriate to the family or young person.

This means that rather than families having to go to different agencies to get the support they need Turnaround can offer most services in one go, making the process quick and easy for families and young people to get the support and help they need.