Annual Report to tenants 2010 - 2011
We are required by the Tenant Services Authority to produce an
annual report for tenants every year and publish it by 1 October.
This is the second report we have produced.
The Tenant Services Authority (TSA) is the regulator for social
housing in England and Wales. This includes all council housing and
housing associations. The goal of the TSA is to raise standards of
service for tenants living in affordable housing.
The annual report sets out how well we have performed against
the standards laid down by the TSA. It also sets out our future
plans for improving the service. As agreed by our customers this
will be posted out in-stead of the autumn edition of ‘Open House’
to save money.
A copy of the report is available below.
Annual
Report to tenants 2010 - 2011 (pdf)