Homelink Service

Homelink machine

Today we all care about our personal safety and want to remain safe and independent in our own homes. We can feel vulnerable or at risk regardless of our age or personal circumstances.

The Homelink service provides personal and home reassurance instantly at the touch of a button. All you need is a telephone line and a nearby electrical socket.

Tamworth Borough Council use high quality equipment which works alongside your own telephone supported by a 24 hour monitoring service 7 days a week, every single day of the year.
Built into the telephone unit is a sensitive microphone and powerful loudspeaker so that you can speak to the monitoring centre from anywhere in your home or garden. The unit is renowned for offering the most advanced and reliable solutions that offer support, reassurance and independence to over 1 million people throughout the UK.

How does Home Link work?

Within seconds of pressing the button on your telephone or pendant the operator will answer the call and instantly know who is calling, where they live and retrieve health and personal details .

These details include friends, relatives, neighbours, doctor and emergency services.

Perhaps the most important feature of being connected to Homelink is the team of highly trained dedicated caring operators at the 24 hour monitoring centre providing constant service round the clock whenever you need it.

How much does it cost?

Homelink Charges

Who would benefit ?

Anyone of any age who would like to feel safer, more protected or independent in their own home. This solution is also ideal for those people who live alone, who suffer from a medical condition or who are experiencing racial or social harassment, or are victims of domestic violence or bogus callers.

When can I use it?

This system can be used at any time of the day or night every single day of the year. Whatever the reason, if you hear a sound in the middle of the night, if you have an accident or incident in the home or suffer from a medical emergency the operator will arrange help as quickly as possible. The operator is also there to provide friendly support with a reassuring voice to alleviate upset and to put your mind at rest.