Support in Accessing the Service

The Council advertises empty properties on the website as well as in the reception area of the main council building Marmion House where computers are free to use and staff are on hand to offer practical help in using the system.

Tamworth is committed to working with vulnerable people to ensure there are no barriers to accessing the Finding a Home Service.  Case Officers are assigned to assist the following groups of people:

  • older people
  • people with learning difficulties
  • people with mental health problems
  • disabled people
  • people with difficulty reading and writing;
  • people whose drug and alcohol abuse renders them vulnerable
  • young people particularly applicants aged 16 or 17 and those leaving care
  • homeless households
  • prisoners coming up for release
  • people leaving hospital

Any organisation that provides you with support is also able to place a bid on your behalf, known as ‘ proxy bids’; all local agencies receive a weekly e- advert of our empty properties.

In June our first Finding a Home Housing Options e bulletin was sent to agencies to keep them up to date with the service as well as planned developments.