Council Housing Management Tea

Tamworth Borough Council Housing Service continues to manage, maintain and improve around 4,500 council properties.

The Housing Management Team

Deputy Director Housing & Health - Rob Barnes
Telephone - 01827 709461  Email: Rob-Barnes@tamworth.gov.uk

Head of Housing Operations - Tina Mustafa
Telephone - 01827 709467  Email: Tina-Mustafa@tamworth.gov.uk

Housing Repairs Manager - John Murden 
Telephone - 01827 709406  Email: john-murden@tamworth.gov.uk

Supported Housing Manager - Heather Wilson
Telephone - 01827 305424  Email: Heather-Wilson@tamworth.gov.uk

Housing Advice Manager - Rachel Ashford 
Telephone - 01827 709484  Email: Rachel-Ashford@tamworth.gov.uk

The Income and Estate Management Teams, dedicated to delivering a first class service to our  tenants.
 
The Income Team

Telephone: 01827 709514
Email: IncomeTeam@tamworth.gov.uk

Tenancy Sustainment Manager -  Sue Philp

The Income team deliver the following services for Tamworth Borough Council tenants:

  • Income collection and arrears management 
  • Debt Advice
  • Financial Inclusion advice including welfare benefits, help setting up basic bank accounts and reducing fuel poverty.
  • allocate properties in line with housing need
  • manage empty properties.
The Estate Management Team

Telephone: 01827 709491
Email: EstateManagementTeam@tamworth.gov.uk

Tenancy Sustainment Manager : Sue Philp 

The Estate Management team deliver the following services:-

  • estate management
  • tenancy issues including anti social behaviour
  • abandoned vehicles
  • mutual exchanges
  • community panels and events
  • environmental improvements
  • estate walkabouts 

and includes

The Estate Caretaking and Cleaning Team

Telephone: 01827  254867
Email: EstateManagementCaretakingTeam@tamworth.gov.uk

  • Keeping communal areas clean and well maintained
  • removing graffiti
The Voids and Allocations team

Telephone: 01827 709520
Email: VoidandAllocationteam@tamworth.gov.uk

Housing Options Manager: Lee Birch

 

void & allocations

The aim of the Voids and Allocations team is to ensure that properties are let as quickly as possible to minimise applicants waiting time on the housing register and the period which a property is kept empty so that minimal rental income is lost.