Housing Solutions Advice
Our Housing Solutions Advisor team are based in Marmion House. The team can help with all manners of telephone enquiries about our services however we are available in reception for a booked appointment. The service provides information, advice, help and support about a wide range of housing solutions and for those who maybe homeless or threatened with homelessness.
Our advisors will be available for booked appointments at the following times:
Monday, Tuesday, Friday: 9.00am - 1.00pm
Wednesday, Thursday: 1.00pm - 5.00pm
In the event of an out of hours emergency when the office is closed, please contact: 01827 709709
If your enquiry cannot be resolved, appointments can be made for an interview with a Housing Solutions Officer. If you would like to apply for housing you can download an application form here:
Housing application form
This can be completed and handed in at reception in Marmion House, or by post to:
Housing Solutions, Tamworth Borough Council, Marmion House, Lichfield Street, Tamworth, B79 7BZ
If you would like any advice or assistance with completing the form you can telephone 01827 709709
The Council’s allocations policy can be found here and set out our scheme for allocating social housing.
Our Finding a Home website contains a whole wealth of information tailored to housing issues. By completing the housing options assessment you will be able to access information on a wide range of housing matters such as advice on finding an affordable home, through to assistance if you are homeless or at risk of homelessness. If you need urgent advice and support, please contact the Housing Solutions team on 01827 709709.
The council has a Tell Us policy so everyone can be clear about how to compliment comment and complain about services and what will happen to those comments once they are received. We welcome communications from every source; they are a very important form of feedback about our services and help us to improve.