NHS Direct
If you need health information or advice at any time of the day or night, call NHS Direct on 0845 46 47

What is the NHS Direct telephone service?
NHS Direct operates a 24-hour nurse advice and health information service, providing confidential information on:

• What to do if you or your family are feeling ill
• Particular health conditions
• Local healthcare services, such as doctors, dentists or late opening pharmacies
• Self help and support organisations
• NHS Direct works hand in hand with other healthcare services provided by the NHS, helping you to make the right choice to meet your needs.

Calls to NHS Direct are charged at local rates and for patient's safety, all calls are recorded. If you need health information or advice at any time of the day or night, call NHS Direct on 0845 46 47

NHS Direct for textphone users
NHS Direct has introduced a single, national textphone number for the deaf, hard of hearing and those with speech difficulties.

The NHS Direct textphone number is 0845 606 46 47.

You can ring the NHS Direct textphone number at any time of the day or night. Calls to NHS Direct are charged at BT local rates. Other telephone service providers may charge different call rates

NHS Direct's confidential translation service
What to do if English is not your language of choice NHS Direct can provide confidential Interpreters, in many languages, within minutes of your call. Al you need to do is state in English the language you would prefer to use.

How to use the NHS Direct's confidential translation service
Ring the NHS Direct telephone number - 0845 46 47

When your call is answered, say the English word for the language you wish to use

Wait on the line until you are connected to an interpreter who will help NHS Direct give you the health information or advice you need.

Alternatively, you can ask a friend or relative to make the call on your behalf. Wait until the interpreter is on the line before you explain why you are calling.