Cabinet members recently voted in favour of a consultation which will be carried out to assess the Homelink service and are urging members of the public to get involved. The consultation will be lead by the Bridge Group and will be an opportunity for all service users and their families to shape what the service could look like in the future. Councillor Mary Oates, Portfolio Holder for Quality of Life urges you to get involved, “Putting together a set of service requirements, that customers have informed, is crucial if we are to maintain high levels of service - the only way we can assess this is if customers tell us what they value and need the most from Homelink”

Market testing of the service was approved by members in March and will allow councillors to make an informed decision as to whether the Council is the best possible provider to adequately meet the needs of those using on the Homelink service. Social Services will also be consulted on whether they want to join with the Council in this market testing exercise.

If you would like to be involved and have your say contact Free phone 0800 988 2823 or visit the Housing page where you can download a copy of the survey and provide feedback and comments about the service. The consultation will finish at the end of August, where officers will have a Housing stand at the Summer Festival on 30 August to discuss this and other landlord developments.