Tamworth Borough Council’s Housing Estate Management Team and Estate Caretaking Team took part in a two-day Operation Teamwork in Belgrave in August. Operation Teamwork is a partnership initiative involving Tamworth Borough Council, the Police, Fire and Rescue Service, Youth Services and other organisations who work together to tackle as many problems as possible in an area during an intensive two day operation.

An average of 17 residents in each street were asked to identify issues they most felt were in need of intervention. A total of 499 Customer Contact Records were completed along with 31 Environmental Audits prior to the Operation.

“You Said”

The top issues you identified were:

• ·        Anti social behaviour
• ·        litter/rubbish
• ·        graffiti
• ·        nuisance neighbours

“We Did”

• ·        Every street was inspected and every issue highlighted and reported.
• ·        Several residents received letters for overgrown gardens or for rubbish on gardens.
• ·        Joint visits were carried out with the Police to perpetrators of anti social behaviour.
• ·        Bulky items were removed from general areas and from residents’ gardens.
• ·        Graffiti was removed from smaller areas i.e. junction boxes and lampposts.
• ·        Garages and empty properties were checked for security.
• ·        Bin store areas were cleared of rubbish.

If you have any suggestions about how we can improve your community, please contact that Estate Management Team, Marmion House, Lichfield Street, Tamworth, Staffs. B79 7BZ on 01827 709491 or e-mail us on estatemanagementteam@tamworth.gov.uk.