Improved security, rent campaigns, the new ‘Finding a Home’ service, responding to anti-social behaviour and estate walkabouts are among the initiatives Tamworth Borough Council has introduced over the last 12 months, after listening to its tenants.

These are just some of the highlights revealed in a new report which was given the green light by Cabinet members earlier this week (September 29)

And over the next few months, tenants will be asked to get involved and tell the Council what further improvements they would like to see. This will be done via the website, the tenants’ magazine Open House and also at roadshow events held in different areas.

According to the report - Landlord Services Annual Report 2009/10 - the estate walkabouts proved a big success with tenants, as police, housing staff and councillors were on hand to address any issues tenants may have in their area. At the end of the walkabouts, a list is drawn up highlighting improvements which would be made, along with a timetable.

The report also shows that more than 15,200 repairs to homes were made and 100% of urgent repairs were completed on time, while 97% of appointments were kept. In addition, 1,251 homes had improvements made to them which including kitchens, bathrooms, heating upgrades, new windows and insulation.

Take a look at video about the report or read our blog.