Complaints

Tamworth Borough Council is committed to providing best value and the best possible level of service to its customers. We would like to know what people think about our services. If you wish to either make comments on our services, pass on a compliment or make a complaint, then you can fill in a Tell Us form at any of our offices.

You can also make a complaint, comment or compliment with our easy to complete on-line form

If you are unhappy about the way you have been dealt with by the Council you can, at any stage, refer your complaint to the Local Government Ombudsman who may decide to investigate the matter further. However the Ombudsman may ask that the Council's procedures are completed before carrying out his/her own investigation.

Download a leaflet about the Local Government Ombudsman Service direct from the Local Government Ombudsman's web site.

Contact Details

Address: Marmion House, Lichfield Street, Tamworth, Staffs. B79 7BZ.

Tel: 01827 709709

Email: enquiries@tamworth.gov.uk

Fax: 01827 709271