Customer Service and Access
Welcome to Customer Service and Access to
Our customer services staff can help with enquiries about all
council services. Most queries can be handled without the need to
refer them to a specialist officer or another council office.
Our Customer Service Team is made up of several smaller teams – The
Tamworth (Tourist) Information Centre, The Phillip Dix Centre and
Carnegie Centre, The Shopmobility unit and The Integrated Contact
We pride ourselves on wanting and aiming to deliver our services
to the highest standards to our customers, wile keeping them
We work as a team on your behalf; we believe in equal access and
service to all.
Our quieter times are between 9am and 10.30am
and after 3.30pm. Thursday is our quietest day.
to Thursday 8.45am -
Friday 8.45am - 5.05pm
Philip Dix Centre